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Texas Flooding

Please take action to protect yourself during the Texas flooding. Information on how to stay safe can be found on this resource page. If you are a flood insurance policyholder, visit Recovering After a Flood for more.

Tropical Storm Chantal

While Tropical Storm Chantal is passing through, remember to stay inside and follow local officials' instructions. If you are a policyholder and have been affected by the storm, learn how to Start Your Flood Insurance Claim.

Disaster Response

FEMA's National Flood Insurance Program is standing by to assist you and your community before, during or after a flooding disaster.

Below are a number of resources available for your use, including claim instructions, social media posts, fact sheets and other products to equip you with timely and helpful flooding disaster information. All resources may be distributed widely with other partners in insurance, public safety, emergency management, and elsewhere. Please direct media inquiries to the Media Toolkit (English | Spanish).

Request Printed Publications

To order free copies of these publications and others, visit agents.floodsmart.gov/puborderform.  

To view and download digital-only publications, visit the NFIP Resource Library at agents.floodsmart.gov/resource-library.  

Additional Guidance & Contact Information 

For questions about the NFIP, contact the FEMA Mapping and Insurance eXchange (FMIX) Customer Care Center at (877) 336-2627, by email, or chat live with a specialist via the FMIX website Monday-Friday from 9 a.m. to 5 p.m..